It’s not easy to find and certainly not published, but Amazon.com actually has a direct customer service phone number that you can call to resolve issues with an order. That customer service phone number is: 1-800-201-7575.
You can also use Amazon.com’s call-back request form, but I’ve never tried it and I don’t know how quickly they call you back. I called the number above and was talking with a person about my order in less than 1 minute.
UPDATE: A new # to use: 1-866-216-1072
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their call back service is just as good. they call you back within seconds and you get help right away.
I second the comment above–they call back in less than a minute.
I’ve been an Amazon.com customer for a couple of years now and have never needed to call customer service. However, I appreciate you giving out the number. I’d rather have it and never need it than need it and not have it. Thanks again!
my order says its been shipped but i keep recieving emails saying amazon could not access funds please call 0733957597
Thanks for the info….good to have….very hard to find.
Thank for the phone #, Unfortunately it – of course – goes straight to some call center in goddamn India where they barely speak english and are just about useless – AS ALWAYS!
Just used the number, lovely lady (in my head) picked up that spoke “american dialect English”(?). Solved my problem and refunded a non-delivered (marked as delivered) package in under 5 minutes.
I NEED TO SPEAKE WITH SOMEONE IMMEDIATLY. I ORDERED SOMETHING BY MISTAKE. PLEASE CALL IMMEDIATLY 949-552-6419
I JUST ORDERED SOME ITEMS, PLEASE DO NOT SENT THOSE ITEMS TO ME, THERE WAS A MISTAKE IN THE ORDER AND I DO NOT WANT TO RETURN THE ITEMS. THIS IS VERY FRUSTRATING TO ME. PLEASE CALL ME BACK, 949-552-6419
Please call me at (484) 951-0310
I am trying to complete an order. On the select a payment page “loading” is never being completed. I cannot fill out the contact page because there is an error on the page.
that number has been disconnected. a diff number i just tried that worked: 1-866-216-1072
I ordered something on Jan 14 and the wrong items were delivered to me today, Jan 18,
Both boxes have expired contents! There seems to be no way of either returning or exchanging the items and this is enough to drive a customer nuts. This is the first time in
years that this has happened. What gives?
Please call me at 949.499.1065 or at my cell: 949.689.9492
Thanks! This is quite urgent as a patient’s life depends on the delivery of this order!!
same here left on porch but was not 2 wks later still waiting
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