It’s not easy to find and certainly not published, but Amazon.com actually has a direct customer service phone number that you can call to resolve issues with an order. That customer service phone number is: 1-800-201-7575.
You can also use Amazon.com’s call-back request form, but I’ve never tried it and I don’t know how quickly they call you back. I called the number above and was talking with a person about my order in less than 1 minute.
their call back service is just as good. they call you back within seconds and you get help right away.
I second the comment above–they call back in less than a minute.
I’ve been an Amazon.com customer for a couple of years now and have never needed to call customer service. However, I appreciate you giving out the number. I’d rather have it and never need it than need it and not have it. Thanks again!
my order says its been shipped but i keep recieving emails saying amazon could not access funds please call 0733957597
Thanks for the info….good to have….very hard to find.
Thank for the phone #, Unfortunately it – of course – goes straight to some call center in goddamn India where they barely speak english and are just about useless – AS ALWAYS!
Just used the number, lovely lady (in my head) picked up that spoke “american dialect English”(?). Solved my problem and refunded a non-delivered (marked as delivered) package in under 5 minutes.
I NEED TO SPEAKE WITH SOMEONE IMMEDIATLY. I ORDERED SOMETHING BY MISTAKE. PLEASE CALL IMMEDIATLY 949-552-6419
I JUST ORDERED SOME ITEMS, PLEASE DO NOT SENT THOSE ITEMS TO ME, THERE WAS A MISTAKE IN THE ORDER AND I DO NOT WANT TO RETURN THE ITEMS. THIS IS VERY FRUSTRATING TO ME. PLEASE CALL ME BACK, 949-552-6419
Please call me at (484) 951-0310